Shipping and Returns



~We aim to process and ship orders within 24 hours.  

~ Local collection available (See store address for location) 

~Free delivery on orders over £100

~ Royal mail first class courier service used for deliveries. 

~Orders placed before 4pm will receive next day delivery. 



How long will it take for me to receive my order?

All deliveries are sent 1st class and signed for. (Monday-Saturday) We aim to send all orders within 24 hours, orders placed before 4pm Monday-Friday and before 12pm Saturday, can expect their order the next working day. 

How much is the delivery cost? 

The cost for all deliveries is £6 per order. Orders are sent 1st class and signed for to ensure safe and fast delivery. 

Local collection from store is available free of charge. 



Returns Policy:


~ If for any reason you're not happy with your product, you may return it.
~ Please send us the reason you would like to return and photos of the relevant items, so that we can evaluate the items.
~ The customer must pay for the return postage, we recommend tracked postage.
 You have 14 days to return the original products back to us at 31 Ellerbeck, Wilnecote, Tamworth, B774JA. 
How long do I have to return my items if I am not satisfied with them?
We offer a 14-day money-back guarantee, this means that any products you are not satisfied with can be returned to us within 14 days of purchase in their original condition and packaging for a full refund. Just let our customer care team know to expect them prior to making the return and post to: 
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31 Ellerbeck, 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 
If you are returning an item(s), you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
What happens if I have missed the 14 day returns period?
We recommend checking your items within 7 days of delivery to ensure enough time for any returns to be processed, however, if you wish to return items after this period a partial refund may be granted at the discretion of the customer care team.